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Choose the right path to your certification
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Looking for the right partner in certification

TÜV AUSTRIA PARTNER

OUR SERVICES

With our company, certification is more than just conducting checks; we transfer best business practices, knowledge, and experience

with exceptional dedication to each client throughout the entire certification process, which involves continuous improvements. As a TÜV AUSTRIA PARTNER, we guarantee that every issued certificate carries trust, ensuring that your partners can be confident in your products, services, and business operations. The services we provide follow principles of excellence, considering your requirements and needs throughout the entire process, and we offer support even after the service is completed. In addition to ISO standard certification, our company provides Product Certification and Personnel Certification to demonstrate your competencies and capabilities in production and service delivery to clients.

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ISO standard certification in the specified groups provides business benefits that impact the successful development of the company. It is estimated that maintaining and certifying ISO standards in a company increases its value by 13%.

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Functionality

The functioning of an organization is achieved by applying appropriate quality standards, which improve the performance of a wide range of technical and organizational areas. The functional group of standards includes systems that are most commonly and widely implemented by a large number of organizations worldwide, as their introduction helps companies market their products or services more effectively. This is accomplished by creating trust among customers and consumers in the offered product or service, and the certificate issued by an independent certification body serves as a guarantee that their expectations regarding quality and functionality will be fully met.

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Well-being

Social, environmental, and economic standards are the main focus of this group of management systems, through which resource savings are achieved via responsible management. It is intended for organizations that aim to demonstrate social responsibility and contribute to environmental preservation. Aligning business operations with the principles of sustainable development is achieved by applying best practices and changing employee awareness. In this way, organizations ensure stable growth and encourage market growth that involves reducing harmful impacts. By accepting responsibility, companies create a positive image, distinguishing themselves as conscientious members of the local community.

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Safety

The primary purpose of safety standards is to reduce or completely eliminate risks to business operations and enable management of sensitive points in processes. This way, organizations create an environment for strengthening competencies and raising employee awareness, significantly reducing the occurrence of threats to business operations. By reporting and analyzing data appropriately, consistent control in ensuring quality is achieved. In this way, trust is built with customers and partners in the pursuit of stable and long-term existence in the market.

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Product certification

Caring for quality and stable production is best achieved through product standardization, which undoubtedly leads to tangible improvements. Certified products instill confidence in customers, who can expect the familiar characteristics of a standardized product that meets legal, European, and personally set norms, creating clearly formulated agreements. A standardized product is produced more quickly because there are clearly defined properties and production methods, with certification serving as a guarantee of quality and confirmation of compliance with market demands. Continuous improvement of products is key to sustainable business, and with qualification from INTERCERT, there is a secure placement with the recognizable TÜV AUSTRIA quality mark.

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Personnel certification

Every organization needs trained and competent people. With appropriate training, employees perform their tasks more efficiently and professionally, ensuring the quality delivery of services and goods to end users. The result is satisfied clients, sustainable cooperation, and recommendations, which enhance business operations and market expansion. Trust in contracting is demonstrated by certified personnel, thus establishing the basic prerequisites for meeting requirements and achieving collaboration in the simplest way.

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The certification body INTERCERT DOO offers ISO standard packages tailored to your industry. ISO standard certification brings advantages to your business and allows you to provide your services and market your products in the European market.

By applying ISO standards, the functionality, safety, and social well-being of the organization are improved, allowing the company to adapt and enhance its activities through the implementation and certification of ISO and specialized standards. The introduction and certification of ISO standards help overcome numerous market challenges and meet customer and user requirements, enabling business operations in various sectors and markets, as well as participation in public procurements and tenders. Certificates demonstrate that the company meets business criteria and possesses the capacity for safe, uninterrupted, and efficient execution of work. A detailed description of the standards and the certification process can be found in the displayed matrix. More and more organizations are opting for thorough controls of their suppliers, as is the case with retail chains; such checks are known as third-party audits. INTERCERT offers the opportunity for independent insight into the operations of your suppliers in terms of maintaining and meeting established quality standards.

We trust our clients, and customers trust certificates.

Expert auditors will provide your organization with insight into every segment of your business in any manufacturing or service sector based on your criteria. This facilitates stable delivery of services and goods, ensuring smooth operations while increasing the satisfaction of suppliers and clients.

ISO standards enable companies to improve existing performance, optimize operations, enhance quality, and quickly respond and adapt to emerging changes. The introduction and certification of standards increase your company's productivity and competitiveness, opening doors to new markets. ISO standard certification is an independent and international confirmation of the quality, safety, and security of your organization, as well as international recognition that your products, services, and working conditions meet the high demands of customers and users who recognize excellence in quality assurance.

OUR TEAM

A team of over 20 experts who take care of every detail of your business every day. We mutually develop our ambitions, understanding, and expertise, creating open opportunities for new business ventures.

CAREER?

If you are focused, innovative and ambitious, become part of a successful team.

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General manager
Boris Glušica
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COO
Simona Rapaić
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Sales manager
Jovan Rakić
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Business relations manager
Olja Rebić
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Planning coordinator
Bojana Sudžum
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Lead auditor-Food
Rajna Džakula
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Social auditor
Milana Rikanović
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IT auditor
Boris Bajić
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Accounting assistant
Kristina Bundić
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IT Auditor
Miloš Milaković
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Accounting manager
Slađana Krstić
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Lead Auditor
Ivan Stojiljković
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Quality manager
Ana Krstić
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Auditor appointment
Vladimir Vujić
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Agrifood Auditor
Bojan Šeguljev
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Technical Lead auditor
Marjan Urekar
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Agrifood support
Slađana Radović
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Front desk
Tijana Samardžić
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Lead Auditor
Zlatko Kavazović
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Lead Auditor
Živko Đekić
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Senior Auditor
Jelica Josimov
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BackOffice Administrator
Nevena Momčilović
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BackOffice Administrator
Jovana Ljubinković
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WORDS OF OUR CLIENTS

REFERENCES

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Milorad Zrnić

Director of the IT and Security Sector, ATOS BANK a.d.Banja Luka

As the first member of the ATOS BANK group certified according to ISO/IEC 27001 and ISO 9001, I am proud that we have made significant strides in standardizing the company, thereby contributing to international confirmation of quality and information security with the support of INTERCERT DOO from Novi Sad (TÜV AUSTRIA PARTNER).

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Darko Stojanović

Risk Manager, SECURITAS SERVICES DOOBeograd

Integrity, professionalism, and a willingness to help, as the core values we uphold, have also been recognized in our certification body, InterCert. With their openness, professional approach to assessment, and readiness to assist clients, we have gained a partner for future challenges.

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Boris Čorni

Head of IT, Meridian BetBeograd

Challenges in the gambling industry require a high level of data security and constant system improvements. I would like to emphasize the straightforward and professional approach of the certification body InterCert (TÜV AUSTRIA PARTNER). We are now confident that every advancement in the company’s processes will not go unnoticed.

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Milica Vidaković

Head of the Legal and General Affairs Sector, GP BEST IZGRADNJA DOONovi Sad

Since our founding, we have aimed to engage skilled personnel, apply modern methods in construction work, and utilize contemporary technical equipment and machinery. We operate in accordance with international standards and continuously improve our business system. Intercert has proven to be a reliable and experienced partner with whom we share the same values. The certification process with them has been a great experience, marked by the high professionalism and efficiency of the expert evaluation team.

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Jelena Despotović

Senior Manager, SYNECHRONNovi Sad

Our company works with a large number of clients in the financial, banking, and insurance sectors, and we handle numerous sensitive data daily. Therefore, data protection has been crucial for our business. Choosing a company to provide us with certification was straightforward. Intercert has met all our expectations and quickly became our trusted partner.

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Aleksandar Milovanović

Head of Restaurant Organization, Sheraton HotelNovi Sad

The hospitality business requires a high level of organization among collaborators, suppliers, and customers throughout all processes in the hotel, including food safety in the kitchen. Through years of collaboration, INTERCERT ensures that these values are achieved and continuously improved.

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